{"id":287,"date":"2018-09-12T21:08:44","date_gmt":"2018-09-12T19:08:44","guid":{"rendered":"http:\/\/www.busmiccolis.it\/faq\/"},"modified":"2026-03-06T10:04:33","modified_gmt":"2026-03-06T09:04:33","slug":"faq","status":"publish","type":"page","link":"https:\/\/busmiccolis.hz.robertoantonacci.com\/en\/faq\/","title":{"rendered":"Frequent questions"},"content":{"rendered":"
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Biglietto:<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Where can I buy tickets?<\/strong>
You can buy them directly on the portal\u00a0busmiccolis.hz.robertoantonacci.com<\/a>\u00a0or at the numerous\u00a0affiliated ticket offices<\/a>\u00a0. In the case of purchase through the website, you will receive the ticket directly in the e-mail box indicated during the booking phase.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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What are the sales points in Italy?<\/strong>
To find the nearest retailer you can search the\u00a0resales section<\/a>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Do I have to print the ticket?<\/strong>
Not necessarily, you can show it directly on your smartphone or tablet.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Posso modificare la mia prenotazione?<\/strong>
Yes, the change of date, time or name is allowed only once within and no later than 3 hours from the start of the race, subject to the availability of seats, at a cost of 5 euros. This change can be made directly on the sitebusmiccolis.hz.robertoantonacci.com<\/a>or through agencies and resellers. The change of route is not allowed.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Can I request a travel refund?<\/strong>
Yes, the reimbursement of the travel ticket which takes place exclusively via voucher equal to 70% of the amount spent, is permitted no later than 24 hours after the departure of the journey.\u00a0Click here to proceed with the refund.<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Posso prenotare il viaggio per un’altra persona?<\/strong>
Yes, you can do it easily. Simply indicate the traveler's name when booking.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Posso richiedere fattura dei biglietti acquistati?<\/strong>
Yes, it is possible to request the\u00a0Invoice of the purchased ticket(s) within 7 days of the departure date.<\/span>\u00a0Click here to proceed with the invoice request<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Viaggio:<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Where do the buses leave from?<\/strong>
All connected cities and information on stops can be found at\u00a0This Page\u00a0<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Can I get on or off at stops other than those booked?<\/strong>
No, al fine di garantire la regolare esecuzione del servizio non \u00e8 consentito scendere o salire a fermate diverse da quelle indicate sul titolo di viaggio acquistato.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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How much baggage can I carry for free?<\/strong>
Each passenger has the right to free carriage of one hand baggage (max. 42 x 30 x 18 cm) and 2 hold bags (max 80 x 50 x 30 cm - total volume not exceeding 140 cm).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Posso portare ulteriori bagagli?<\/strong>
Yes, at a cost of 3 euros it is possible to add additional bags by selecting them at the time of booking.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Can I travel with animals?<\/strong>
Yes, as long as they are small and in their pet carrier. You must select the pet on board option when booking. Your pet will travel with you at a discounted 50% fare.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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In caso di ritardo il bus mi aspetta?<\/strong>
Unfortunately, the drivers must stick to the scheduled times and itineraries, therefore they are not authorized to wait for passengers beyond the departure time. It is advisable to go to the stop 15 minutes before the time indicated on the ticket.\u00a0By clicking here<\/a><\/strong>\u00a0you can follow the bus in real time and check waiting times at the stop.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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E’ possibile scegliere il posto?<\/strong>
It is currently not possible to choose your seat on the bus. Seat assignment is random.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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If I forget something on the bus, what should I do?<\/strong>
If you have forgotten something on one of our buses you can fill in the\u00a0lost property module.<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Up to what age do children travel for free?<\/strong>
Children can travel for free until their first birthday.
Passengers from 1 to 16 years of age can travel only if accompanied by an adult while children from 16 to 18 years of age can travel unaccompanied only upon completion of the\u00a0following form<\/a>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Can passengers with disabilities or reduced mobility travel?<\/strong>
Transport is guaranteed provided that the passenger can travel and sit in regular sessions.
The wheelchair can be loaded into the luggage compartment without further costs only if it is foldable.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Servizi:<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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E’ possibile noleggiare un vostro autobus?<\/strong>
Of course, it is possible to rent a bus with a private driver suitable for every need: special services dedicated to disabled people, charter buses, transport of company employees and students, tours throughout Italy for Italian and foreign tourists, transport for cruises, etc. To request a free quote you can fill out the form in\u00a0rental section.<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Can I use your buses to advertise my business?<\/strong>
Si, il nostro parco mezzi pu\u00f2 costituire un valido veicolo per la divulgazione di messaggi pubblicitari a livello locale, ma anche tra pi\u00f9 citt\u00e0. Per richiedere gratuitamente un preventivo puoi compilare il seguente modulo.<\/a>\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Biglietto: Dove posso acquistare i biglietti?Puoi acquistarli direttamente sul portale\u00a0busmiccolis.hz.robertoantonacci.com\u00a0oppure presso le numerose\u00a0biglietterie convenzionate\u00a0. Nel caso di acquisto tramite sito web riceverai il biglietto direttamente nella casella di posta elettronica indicata in fase di prenotazione. Quali sono i punti vendita in Italia?Per trovare la rivendita pi\u00f9 vicina puoi effettuare una ricerca nella\u00a0sezione rivendite. Devo stampare […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"tipologia-fermata":[],"la-citta":[],"class_list":["post-287","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nDomande Frequenti - Miccolis S.P.A<\/title>\n<meta name=\"description\" content=\"Trova risposte alle domande frequenti sul nostro servizio di trasporto. 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